Return & Refund Policy (Backpacks & Hand Carry Bags)

• Return Window: Returns are accepted within 7 days from the date of delivery.
• Eligibility: Items must be unused, in original condition, with tags and original packaging intact.
• Non-Returnable Cases: Used, damaged, or altered products will not be eligible for return.
• Defective/Damaged Items: If the product is received damaged or defective, report within 48 hours of delivery with photos for quick resolution.
• Return Process: To initiate a return, contact customer support at xyz@gmail.com with order details and reason for return.
• Refund Method: Refunds will be processed to the original payment method after inspection and approval.
• Refund Timeline: Refunds are typically completed within 5–7 business days after the returned item is received.
• Shipping Charges: Return shipping may be deducted unless the return is due to a defect or incorrect item.
• Exchange Option: Exchanges are allowed for the same product in case of defects or size issues, subject to availability.

Keep the package secure until the return is completed.